Shipping policy
Shipping Policy
Last updated: July 2026
At Tiltick, we are committed to providing a smooth and reliable shipping experience for every customer.
This Shipping Policy explains how we process, ship, and deliver your Tiltick FlipTimer order.
1. Order Processing Time
All orders are processed within:
1–3 business days
after payment confirmation.
During high-demand periods, holidays, or promotional events, processing times may be slightly longer.
You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Time
Estimated delivery times depend on your location and shipping method.
Typical delivery times:
United States
- Standard Shipping: 7–15 business days
United Kingdom / Europe
- Standard Shipping: 7–18 business days
Canada / Australia / Other Regions
- Standard Shipping: 10–25 business days
Please note that delivery times are estimates and may vary due to:
- Customs processing
- Weather conditions
- Carrier delays
- Local delivery services
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to update after shipment.
You can use your tracking number to monitor your order status.
4. Shipping Address
Customers are responsible for providing accurate shipping information.
Please check your:
- Name
- Address
- Apartment/unit number
- Postal code
- Contact information
before completing your purchase.
If you need to update your shipping address, please contact us within 24 hours after placing your order.
Once an order has been shipped, we may not be able to make changes.
5. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes depending on your country's regulations.
Any customs charges are the responsibility of the customer unless otherwise required by law.
Tiltick is not responsible for delays caused by customs clearance.
6. Lost or Delayed Packages
If your package is delayed, please first check your tracking information.
If your order has not arrived within the expected delivery window, please contact us at:
We will investigate the shipment status and assist you.
7. Damaged or Incorrect Orders
If your product arrives damaged or you receive an incorrect item, please contact us within:
7 days of delivery
Please provide:
- Order number
- Photos or videos of the issue
Our team will review your request and provide an appropriate solution.
8. Contact Us
For any shipping questions, please contact:
Email: service@tiltick.com
Tiltick Customer Support